Transparency

At Jardin Des Roses, transparency is at the heart of everything we do. We believe that beautiful flowers should come with honesty, trust, and genuine care. From sourcing to delivery, we want our customers to understand exactly what they are receiving and the standards we maintain behind every order.

1. Freshness and Quality

We carefully select fresh, high-quality flowers to ensure every bouquet meets our standards. As flowers are natural products, slight variations in colour, bloom size, and arrangement may occur, but we always maintain the beauty, style, and value of every design. We do not compromise on freshness, and every arrangement is prepared with attention to detail before delivery.

2. Responsible Sourcing

We work with trusted growers, suppliers, and floral partners who share our commitment to quality and reliability. Wherever possible, we prioritise responsible sourcing practices that support freshness, sustainability, and ethical standards. Our goal is to provide flowers that are not only beautiful but also thoughtfully sourced.

3. Honest Substitutions

Flowers are seasonal and availability can change quickly. If a specific flower, wrapping, or decorative element becomes unavailable, we may make a suitable substitution with an item of equal or greater value. We always preserve the overall style, elegance, and quality of the original arrangement. We never reduce value or compromise the final presentation.

4. Clear Pricing

We believe in fair and transparent pricing. Our prices reflect the quality of our flowers, craftsmanship, packaging, and delivery service. There are no hidden surprises. During peak seasons such as Valentine’s Day, Mother’s Day, and special holidays, prices may vary based on flower market demand and seasonal availability.

5. Reliable Delivery

We work hard to ensure timely and professional delivery for every order. While exact delivery times may occasionally be affected by traffic, weather, public holidays, or recipient availability, we always aim to deliver with care and efficiency. We communicate clearly and do our best to resolve delivery issues promptly and professionally.

6. Customer Support

We value every customer and believe excellent service should continue beyond checkout. Whether you have a question before ordering or require support after delivery, our team is here to assist. We believe trust is built through clear communication and honest service.

7. Privacy and Security

Your personal information is handled with care and confidentiality. We use secure systems for payments and customer information, and we never misuse or sell your personal data. Respecting your privacy is part of our commitment to transparency.

8. Our Promise

Jardin Des Roses is built on elegance, trust, and meaningful experiences. Every bouquet represents more than flowers — it represents emotion, celebration, and connection. We are committed to delivering not only beautiful floral arrangements, but also confidence, honesty, and a service experience you can trust.

Contact Us

If you have any questions about our transparency practices or would like to learn more about our flowers and services, please contact us: Jardin Des Roses
Website: https://jardin.zebuck.website/
Phone: 01772 342121
Email: info@jardindesroses.co.uk